QUOTE (Bloo Loo @ Mar 19 2008, 01:51 PM)

enlighten me, which "legal obligation" is that, and how do you prove to the administrator that you are the person who signed up for the gold when you come to collect it.
Sounds to me like you have bought a share in a pile of gold. no bit is yours at divi time, Plus if they cant trade, at what price could you be compensated, what with ongoing storage cost, the costs of filing your bit away from an ingot, the costs of resmelting all the filings.
The law concerned is called "bailment". They provide a service as custodian for metal which belongs outright to the individual customers who own the gold.
This is why it's called allocated gold, unlike unallocated.
Cutomers can take delivery if they want but some extra costs are inevitable. Somebody did take delivery a couple of weeks ago of 13 kg. The company has to post the intention to withdraw any gold on the website 48 hr beforehand, otherwise the security company, ViaMat, will not permit the withdrawal.
Every customer has to prove his identity with strong ID like a passport. Furthermore cash transfers will only be made back to the bank account from which the original funds came. This is to protect the customer in case a thief happened somehow to get their user ID and password to access the account.