...oblivious at that point to the downturn, tho I'm all too aware now! so anyway, couple of credit cards in arrears, have built up business again and using it to keep mortgage going, pay lecky/heat/phone/bb/car bills for the business, and have been drip-feeding banks for cc's. So I've been phoning A&L and telling them I can't pay them yet, but will do when sale gone through - and paying little bits where I can. Today I've had cleared invoices and am ringing round to make payments.
So, when I rang A&L today to pay the arrears, which were about 300, and NOT pay another few hundred to get back within limit, the girl (Irish, of course) said she had all sympathy for anyone trying to sell their house, and she'd stop any further fees hitting and get the account out of delinquent status. She said again she felt for me and I said my timing had been awful, but I was oblivious 'cos of news/press coverage and she said yeah sure it's all paid for by estate agents... Exactly! but to hear it from a bank - well, she was a legend.

